> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.stacknsell.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# If my item is damaged in shipping what do I do?

Due to the unique nature of the items being sold, any damaged items in shipping from Stack-n-Sell to the buyer will have to go through the shipping claims department in order to receive an insurance claim payment. All damaged items must be returned to Stack-n-Sell before an insurance claim can be filed.  Please contact the customer care team for further instruction, they can be reached via email at support@stacknsell.com